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What to get ready before you apply for NZ citizenship

Get your photo and documents ready before starting your citizenship application. You will also need an identity referee (if you are applying online) or a witness (if you are applying in person or by post).

Find someone to be your identity referee or witness

If you are applying online

You need an identity referee. This is someone who can confirm you are who you say you are.

An identity referee must:

  • be aged 16 or over
  • have a current or expired New Zealand passport
  • have known you for at least 1 year, or since birth
  • not be related to you or part of your extended family
  • not live at the same house as you
  • consent to act as your referee
  • understand that they may be contacted to verify details about your application.

If we are unable to contact your referee, this may delay your application.

You need to provide these details about your referee:

  • full name
  • date of birth
  • email
  • contact number
  • residential address
  • New Zealand passport number.

If you are applying in person or by post

You need a witness.

A witness must:

  • sign the back of 1 of your passport photos, and
  • complete the witness section of your application form.

Your witness must:

  • be aged 16 or over
  • have a current New Zealand passport
  • have known you for at least 1 year, or since birth
  • not be related to you or part of your extended family
  • not live in the same house as you.

What you need to include

There are 3 things you must include with your application:

  • your full birth certificate or birth record
  • your current passport or your travel document — or your most recent one, if it has expired
  • a photo taken less than 6 months ago that meets passport photo requirements.

If you apply online, you must attach digital copies of your documents.

If you apply by post or in person, you must provide original documents — not copies.

You might also need to include other documents with your application.

Check if you need to include other documents

Your photo

The Citizenship Office accepts passport-style photos for New Zealand citizenship applications.

If you have access to a cellphone or camera, you can ask a friend, colleague or family member to take your photo. Selfies are not accepted.

Passport photo requirements

The image must be:

  • of only you
  • less than 6 months old
  • clear, sharp and in focus.

The image must show:

  • your head and shoulders
  • your face looking directly at the camera
  • your eyes open and clearly visible — not covered by hair or sunglasses
  • a neutral expression — not smiling or frowning — with your mouth closed.

You can wear prescription glasses, as long as your eyes are still visible.

Do not use a selfie, as they change the way your face looks. Ask someone else to take your photo.

If you are taking a photo of a baby:

  • Lie the baby on a plain sheet.
  • Take the photo from above with their face in full view and eyes open.
  • Make sure there are no people or objects in the background.

Number of photos:

  • If you are applying online, you need 1 photo — this should be saved as a .jpeg file.
  • If you are applying by post or in person, you need 2 identical photos, printed on photo quality paper.

How to take a passport photo

Identity check

If you are applying online, you can verify your identity by completing an identity check.

How it works

  • You need a cellphone, tablet or computer with internet access and a camera to complete the identity check.
  • Once you are in the application, you will be prompted to take a photo (selfie) and a short video of your face.

The identity check is optional. However, if you choose to complete it, you may not need to visit one of our offices to verify your identity in person.

Digital copies of your documents

For online applications, you must upload digital copies of your original documents to the online form. You do not need to send your original documents by post.

To create a digital copy of a document:

  • take a photo or scan it on a photocopier, and
  • save your digital document and make sure you can access it from the device you will use to apply online.

If you need help making a digital copy of your documents, most local photocopy businesses can do this for you.

Requirements for digital copies of documents

The digital copy of your document must be:

  • in colour (unless the original document is black and white)
  • clear, in focus and easy to read
  • no larger than 10MB in size
  • in .pdf, .png or .jpeg file formats.

Check if you need to include other documents

If you are already a NZ citizen by descent

Include your citizenship or descent registration certificate with your application.

If English is not your first language

You need to include something with your application that proves you can speak English.

Accepted documents:

  • School certificate
  • School report
  • International English Language Testing System (IELTS) Form
  • Employer reference letter
  • University academic record
  • University certificate – bachelor’s, diploma, master’s, PhD

If you are applying for a child aged 15 or under

If you are applying online:

  • 1 parent must fill in the ‘parental consent’ section of the application form and complete an online identity check.
  • All parents must be told about the application and give their consent for the child to apply for New Zealand citizenship.

If you are unable to contact the other parent or they do not consent, you need to provide details of the circumstances.

If a sole parent or legal guardian is providing consent, you must upload a document to verify this, such as:

  • a court order for sole legal guardianship
  • a birth certificate with one parent listed
  • a death certificate for the other parent.

If you are applying in person or by post:

Both parents need to:

  • sign the application form
  • include their original passport.

If you are a sole parent or legal guardian, you must include evidence that you have sole legal guardianship, such as:

  • a court order for sole legal guardianship
  • a birth certificate with one parent listed
  • a death certificate for the other parent.

If you are from Samoa

If you do not have a Samoan passport, you can get a letter of confirmation of Samoan citizenship from the Samoan High Commission or Consulate-General.

Include the confirmation letter with your application.

If you were adopted, you should also include:

  • the Order of Adoption
  • your pre-adoptive birth certificate, and
  • your post-adoptive birth certificate.

If you have changed your name

You need to provide a document that shows your name change. This must be:

  • an original document — if you are applying in person or by post, or
  • a digital copy of your original document — if you are applying online.

This document could be a:

  • marriage or civil union certificate
  • name change document
  • divorce record.

If your documents are not in English

You need to provide:

  • original documents — if you are applying in person or by post, or
  • digital copies of your original documents — if you are applying online, and
  • a professional English translation for each document, if you have one.

We accept documents that were translated for Immigration New Zealand.

If you do not have professional translations of your documents, we will get in touch with you to arrange these if required.

If you do not have a passport or birth certificate

Passport:

If you travelled to New Zealand as a refugee or you cannot get a new passport from your home country, you need to provide your:

  • certificate of identity, or
  • refugee travel document.

Birth certificate:

If the country you were born in does not issue birth certificates or birth records, you can use your household register or national identity card.

If you do not have any of these documents, talk to the Citizenship Office.

Freephone: 0800 22 51 51 (New Zealand only)

Email: citizenship@dia.govt.nz

If you have changed your gender identity

You can choose to have a different gender on your citizenship certificate than the one that is recorded on your birth certificate.

Choosing the gender on your citizenship record

What you need to know

Urgent applications

There is no urgent citizenship service. In rare circumstances, the Citizenship Office may be able to assess your application out of the standard queue order. However, this does not affect the time needed to complete all necessary checks.

A request for urgency is usually only approved if you are in a situation out of your control and unable to get a travel document.

The Citizenship Office will consider whether you need citizenship:

  • to travel for a medical emergency
  • to represent New Zealand
  • for work or deployment
  • for humanitarian reasons.

Medical emergencies

You may meet this criterion if you need to leave the country to:

  • help a sick relative, or
  • get medical treatment you cannot get here.

Representing New Zealand

You may meet this criterion if you:

  • are representing New Zealand in sport or another activity, and
  • need citizenship to take part in an upcoming event.

Employment and deployment

You may meet this criterion if you need citizenship to:

  • start a new job, or
  • join or deploy with the New Zealand Defence Force.

Humanitarian reasons

You may meet this criterion if you are in a position you have no control over for humanitarian reasons.

If you meet one of the above criteria

If you meet one of the above criteria, you must:

  • write a letter explaining why you need urgent citizenship
  • include evidence for your reasons (such as medical, employment or travel documents), and
  • email the letter and evidence to citizenship@dia.govt.nz.

Non-essential requests

Requests for urgent processing are not approved for:

  • financial reasons, such as not wanting to pay for a passport from your home country or a visa from another country
  • a preference to travel on a New Zealand passport
  • any other personal preference.

If you are marrying a New Zealander

New Zealand does not have any special rights for foreigners marrying New Zealanders — you have to go through the same citizenship process as everyone else.

Apply for NZ citizenship

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